Team Lead Quality

As we’re planning to install 3.000.000 heat pumps by 2030 we're seeking a highly motivated and ambitious person that’s not afraid to make her or his hands dirty and make a real dent in the climate change challenge that we are already facing. Are you ready to rise to the challenge?

As a Team lead Quality, you will lead a fast-growing team of Technical specialists that support the sales organization in selling sustainable solutions. You will be responsible for overseeing and improving processes in a rapidly changing environment.

Your team is responsible for:

• Support the sales agents on technical questions about the product or about placement

• Conduct quality checks on the plans that sales agents are creating

• Act as a bridge between the product and operations team and the sales team, e.g., regarding adding new product features, simplifying installation processes, assessing customer requests

• Create and facilitate regular training sessions to continuously improve the quality of our sales team

What you will do:

• Manage, coordinate and support a team of 4-5 Technical specialists.

• Be responsible for the professional growth of the team: review their performance, help set goals and reach them.

• Be the point of contact for Technical specialists regarding their work-related issues.

• Ensure that your team is the point of contact for all technical questions

• Overlook the processes to identify and solve bottlenecks (in the short and long term).

• Do whatever is needed to make our customers happy and turn Quatt into a huge success!

You're a Perfect Fit If You Have:

• You have experience leading teams (including junior and senior team members).

• You have proven technical knowledge in the field of heat pumps, HVAC or another related field

• You have proven analytical skills.

• You have proven experience in conceptual problem solving.

• You know how to keep an overview of processes and implement improvements.

• You speak fluently English

• You are not afraid to work independently, make mistakes, learn from them and solve them.

• You are full of energy, enthusiastic and able to learn and grow.

Why Quatt:

• An opportunity to be a part of a fast-growing, ambitious startup on the mission to fight climate change.

• Personal development, freedom, and career growth opportunities.

• An open organizational culture, where you can hang out and discuss ideas with everyone, from installer to founder.

• Flexibility to work at the office and from home.

• Everything you need to get your job done like a laptop, an office workstation, and tools.

• 25 days of holidays.

• Travel allowance.

About Quatt

Quatt is an ambitious scaleup that was founded in 2021 by two entrepreneurs and brothers from the Netherlands. Our goal is to accelerate the transition to sustainable heating in the Netherlands and abroad. Our first product is a smart, hybrid heat pump for the Dutch market.

The Dutch government is strongly incentivizing 8 million homeowners to get rid of natural gas and start heating sustainably within the next few decades. Unfortunately, the current pace of heat pump installations is far too low. Therefore, Quatt is improving the overall customer experience, adding smart control software, simplifying the installation job and, last but not least, greatly enhancing the aesthetics. By doing so, we want to increase adoption by an order of magnitude.

We are developing a highly advanced control system based on several AI technologies, like Machine learning and Deep learning. This system enables us to operate our heat pumps, in conjunction with already installed natural gas heaters, in the most cost- or energy-efficient way, at any given day. We estimate this can reduce heating costs by about 20%. By combining this with D2C sales & installation, Quatt is aiming to reach a payback time of 3-4 years; and thus a very quick uplift in sales.

For recruitment agencies: Thank you for expressing your interest. Please know that we do not collaborate with recruitment agencies. Our internal recruitment team is solely responsible for identifying and selecting candidates for our roles. While we appreciate your enthusiasm to contribute as an intermediary, our current recruitment process does not involve external agencies, and we do not engage with them.