Quality, Reliability & Support Intern

Please note: This role requires you to be enrolled at a Dutch university.

We’re dedicated to expediting the energy transition with sustainable home energy solutions accessible to all, aiming to assist 3 million households in making the transition by 2030. That’s why we're looking for a highly motivated and ambitious individual who's ready to roll up their sleeves and make a tangible impact on the climate change challenge we're tackling head-on. Are you ready to rise to the challenge?

As a Quality, Reliability & Support Intern, you’ll play a key role in maintaining and improving the quality of our innovative home energy solutions. By supporting critical processes like root cause analysis and non-conformance reporting, you’ll help ensure we deliver on our promise of excellence.

What you will do:

• Assist in maintaining product quality throughout the entire lifecycle, from development to post-launch support.

• Support the reporting, tracking, and resolution of Non-Conformance Reports (NCRs), quality alerts, and concessions.

• Help facilitate Root Cause Analysis (RCA) investigations to address and resolve quality issues from both Software and Hardware perspectives

• Assist in managing the Return Material Authorization (RMA) process, coordinating returns and repairs with suppliers and customers.

• Assist with diagnostics and basic repairs of electrical or mechanical components via the Return Material process

• Collaborate with cross-functional teams to drive efficient resolution of product issues.

• Contribute to monitoring product quality performance through key metrics such as priority issues and Cost of Poor Quality (COPQ) and Mean Time To Failure (MTTF)

What you’ll need:

• Currently pursuing a degree in engineering or a related field.

• A basic understanding of quality processes and methodologies (knowledge of APQP is a plus).

• Strong attention to detail and excellent problem-solving skills.

• Effective communication and teamwork abilities.

• Strong organizational skills and a proactive approach to learning.

• Proficiency in English (additional languages are a plus).

Why Quatt:

• We like to see you! We are flexible in when and where you work, but we encourage you to come to our vibrant office in Amsterdam multiple times a week.
  

• Whenever you come to the office, we cover your travel costs, either by car or with an NS business card.

• Work abroad for up to 1 month per year to visit family and friends and escape the Dutch weather.

• We support your career growth and encourage all Quatters to pursue new learning and career opportunities within the company.

• Join our original Quatt culture where you can truly be yourself and meet people from all over the world. We have over 30 nationalities working with us!

• Enjoy a healthy, vegetarian/vegan lunch at our office.

• Have fun at our themed monthly Quatt drinks and seasonal parties.

Ready to change the future with us?

If what you've read excites you and you believe you're a great fit for our team, please apply below. Don't worry if you don't tick every box – at Quatt, we value performance over prejudice and always look further than just your resume. Join us in our mission to accelerate the transition to sustainable home energy for all 🌱

How to Apply

Submit your application below. Our Talent Acquisition team will review it and get back to you within 2 working days, sometimes even within hours.

Next Steps

Our process typically includes three interviews, where we start with getting to know each other a bit better.

Questions?

If you have any questions about the role, feel free to reach out to ioulia@quatt.io

Please note that we are not working with recruitment agencies at this time. Thank you for your understanding. Every resume we will get from an agency, will be treated as our own .😉

We believe in diversity, inclusiveness and we want to give everyone a fair chance, therefore it's okay to not mention your gender, nationality and date of birth on your resume